YouTube: United Airlines image bruised after latest round of PR fiascos

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United Airlines image bruised after latest round of PR fiascos May 19th 2018, 12:22, by YouTube United Airlines is struggling to repair its badly bruised public image after the death of a puppy onboard one of its flights reignited public debate about the airline’s customer service failures. The most recent incident involved the death of a French bulldog, Kokito, that died last week after a United flight attendant insisted that the puppy’s carrying case be stored in the plane’s overhead locker during a 3-1/2-hour flight. Federal and local authorities are trying to determine if there are grounds for legal action in the dog’s death, and lawmakers have introduced a bill to Congress that would direct the Federal Aviation Administration to prohibit storing live animals in overhead compartments and establish civil fines for violations. Source: https://finance.yahoo.com/news/united-airlines-image-bruised-latest-round-pr-fiascos-235253206–finance.html © Copyright 1994, All Rights Reserved,       Consumer Credit Counseling in Orange County California Consumer Credit Counseling in Orange County California call (800) 254-4100 Posted by Consumer Credit Counseling in Orange County, CA call 800 254-4100 on Friday, March 23, 2018

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